- Did a word that's important to you go missing?

- And now all you can feel, do, or think is the opposite of that word?

- Then call us!

I'm Sly.

- And I'm Gabby.

We're word detectives and we solve- - [Both] Word mysteries!

- Together we run the Wordsville Online Detective Agency.

- We'll find your missing word fast.

- Not to mention briskly.

- And swiftly!

- Yeah, we're really good with words.

- [Children] Wordsville!

- Oh!

Baker Graham's newest tart.

This is gonna be amazing!

Ready to try Gabby?

- [Both] Three, two, one!

Um.

What?

- Lemon and chocolate?

- I know what I think about this tart, so why can't I say it?

- I also have thoughts that I can't say out loud.

Weird.

Is this a... - Word mystery?

I think so.

- Word Detectives, what do you think of this new sign for my vet clinic?

- [Both] Uh... - Not you too.

Ugh.

Every time I ask someone what they think of my new sign, I get the same confused answers.

- How long has this been happening?

- Ever since my feedback box went missing.

See?

- [Sly] So the word feedback is missing.

- Feedback is when you share your opinion about how well something is working.

- Is this why we can't say what we think about Baker Graham's new tart?

- It must be.

Feedback can be things you like or don't like.

- That's why I made my feedback box, to get helpful ideas on how to make my vet clinic sign better.

- We'll solve this word mystery.

Tell us what happened and Sly will animate it.

- [Sly] Recap time!

- [Vet Wilder] I just finished doing an interview for Reporter Read about Sully, my new rescue skunk when Baker Graham dropped off the tarts for us to try.

Before we tried the tarts, I took the chance to ask for feedback on my new clinic sign.

I gave them pieces of paper to write their opinions.

They grabbed my tart and left the room so they could put their honest feedback in the box.

When I came back, both of them and my feedback box were gone!

- Thanks, Vet Wilder.

Now can you show us the scene of the mystery, please?

- The feedback box is right over here.

- [Sly] I'll take a screenshot.

- Vet Wilder, we'll solve this case so your sign will get the feedback it deserves.

- Bye.

- Case notes time.

- [Gabby] What happened is someone took Vet Wilder's feedback box and now we can't say what we like or don't like about anything.

- [Sly] And we know where it happened, at the Wilder's Clinic, and it happened when he left the room and our suspects are Reporter Read and Baker Graham.

- Now we have to figure out who did it, how, and why.

- Let's look at the clues.

- [Gabby] There's a tart with a bite taken out of it.

- [Sly] And a blank feedback paper with a chocolate thumbprint on it.

- Since Baker Graham made the tarts, let's interview him first.

- Word Detectives, I'm whipping up some of my new tart.

The choco-lemon extravaganza!

People say they are indescribable.

- Yep, that's the only way to put it!

- We can't describe what we like or don't like about your tarts because the word feedback is missing.

- Oh, that's too bad.

- Huh, we saw a paper at the vet clinic with the same chocolate thumbprint on it as your apron.

- Oh, that's because Vet Wilder gave me this piece of paper to write my feedback on, but I didn't wanna write any criticism.

- What's criticism?

- The same thing is feedback.

What you say when you don't like something.

- Feedback can be what you do like about something too, Baker Graham.

- I'm not sure that's true.

Besides, hearing what people don't like can hurt someone's feelings.

- It shouldn't hurt anyone's feelings if it's constructive criticism.

- What's that?

- That's when you nicely explain why you don't like something to make it better.

- Still sounds hurtful to me.

But if you'll excuse me, Word Detectives, I have more tarts to make.

- The tart!

Baker Graham, at the vet clinic, we saw a tart with one bite taken and- - I make tarts.

I don't make people eat them.

- He seems super sour.

Think he ate too many lemons?

- Maybe.

Baker Graham doesn't think feedback can be positive.

- And he doesn't like any kind of criticism.

- I hope he can handle my feedback when we finally solve this case.

- Let's call Reporter Read.

- Hi Word Detectives.

What do you think of this headline?

"Skunk Smell"?

- What?

- I had a feeling that's what you would say.

I'm writing a report on Vet Wilder's rescue skunk and I know something's wrong with the headline, but I don't know what.

- That's probably because the word feedback is missing.

- Well, that makes sense!

I need feedback on what I write in my reports to make sure they're clear, fair and honest.

But sometimes when I give people my feedback, I can be too honest and hurt their feelings.

- That can be a problem with feedback.

- Which reminds me, we found a tart with one bite out of it at the vet clinic.

Is it yours?

- Yes.

I have a one bite rule.

It means I'll try a bite of anything.

If I like it, I'll have more.

If I don't like it, I'll stop.

- What happened after your one bite?

- I stopped and it really hurt Baker Graham's feelings.

He didn't even give me a chance to say anything!

After I upset him, I didn't wanna risk upsetting Vet Wilder with my feedback on his sign.

I should finish my report.

Talk later.

- We should take another look at our case notes.

What did we learn?

- [Gabby] That Baker Graham doesn't like feedback.

- [Sly] And Reporter Read needs feedback.

- [Gabby] But she didn't wanna upset Vet Wilder after she upset Baker Graham.

- Wait, Reporter Read didn't say anything about the tart.

- You're right, she just stopped eating it.

But Baker Graham still got hurt.

- Taking the word feedback wouldn't change that.

- Which means only one person could have committed this word mystery.

- Let's show them who, how and why!

Now presenting the word mystery animated reenactment of the case of the missing feedback.

Here, have a taste of my new tart.

- Sure, I'll try one bite, but I'll eat more only if I like it.

- I'll try too, but only if you give me your feedback on my new sign!

I'll give you two space so you can give your honest feedback.

- You had only one bite.

It's obvious you don't like it.

- Can I tell you what I think?

- No, you hurt my feelings!

I don't like criticism.

You should go and so should this feedback box.

Baker Graham is who did it.

- Baker Graham, how could you?

- When everyone left the room, he grabbed the feedback box.

That's how.

- He thinks feedback is always negative.

- And he was hurt Reporter Read only ate one bite of his new tart.

- Reporter Read made me feel like I did a bad job, which is how I always feel when I get criticism.

So I took Vet Wilder's feedback box and that's why I did it.

- But feedback can be helpful.

Why don't you return my feedback box and we'll show you?

- Fine.

- Feedback has been returned!

- Baker Graham, your tarts have a tasty crust, but they're a bit sour.

- That's how I felt too, but I didn't get a chance to say it.

- Oh.

Hearing that feedback wasn't so bad.

Now I know what to fix.

I get it now!

I'm sorry for taking the feedback box.

- It's okay.

I'm glad you see how helpful feedback and constructive criticism can be.

Now back to my new sign.

Thoughts, feelings, ideas?

- Why is the puppy a pirate?

- It should be a kitten.

- It should be a snake!

- No, wait.

A basket of kittens.

All the kittens!

- I really like horses.

- Well, you did ask for feedback.

- True.

- [All] Thanks Word Detectives!

- Oh, what about a pig?

- I still think I like the snake.

(bright music) ♪ It's Wordsville ♪ ♪ Woo, it's Gabby ♪ ♪ Sly ♪ ♪ It's Wordsville ♪